The Importance of Language Equity in Chatbot Responses for Health and Government Services: A Policy Perspective in New Jersey
Megan McCue2024-09-30T09:13:32-04:00By Yonaira Rivera and Vivek Singh In an increasingly digital world, chatbots have become essential tools for delivering health and government services. These trends are only expected to increase in the coming years. However, ensuring these services are equitable across different languages is a critical challenge. This blog post introduces the IMPACT-NJ project, which [...]