Digital/Tech Blogs & Reports

  • Aerial shot of Trenton, New Jersey, depicting the Delaware River and the Trenton Capital Statehouse

Gathering Insights for a Resilient New Jersey

January 29th, 2024|Comments Off on Gathering Insights for a Resilient New Jersey

By Firas Gerges (Princeton), Michel Boufadel (NJIT), Hani Nassif (Rutgers). Resilience is a critical aspect of building sustainable and thriving communities, especially in the face of increasing climate change impacts. As part of ongoing efforts to enhance community resilience [...]

  • A man in a hard hat and reflective safety jacket sits at a computer with multiple monitors displaying various data and charts

Digital Governance and the Power of Big Data: Transforming Government in the Digital Age

January 4th, 2024|Comments Off on Digital Governance and the Power of Big Data: Transforming Government in the Digital Age

By Tarun Reddy Arasu The continued growth in the use of technology by governments is reshaping public administration and redefining how governments interact with citizens, businesses, as well as with other governments. As a result, digital government [...]

  • A person of color sitting at a table with a book and keyboard in front of him, with a projection of a video screen, book, and presentation in front of him

Internet Skills and Perceptions of E-Government Remain Steady in the Face of Greater Economic Hardship

November 30th, 2023|Comments Off on Internet Skills and Perceptions of E-Government Remain Steady in the Face of Greater Economic Hardship

By Grace Maruska. E-government offers new, innovative ways to help connect individuals with public services. Navigating our post-pandemic world, however, requires deeper understanding of how various factors [...]

  • A sunny photo of a one-story house with solar panels installed on the roof

Examining Low-Income Community Solar Program and Energy Justice in New Jersey: An AI-based Crowdsourcing Study

October 23rd, 2023|Comments Off on Examining Low-Income Community Solar Program and Energy Justice in New Jersey: An AI-based Crowdsourcing Study

By Yao Sun. The 2019 New Jersey Energy Master Plan: Pathway to 2050 mentioned that the state’s Clean Energy Act commitments include, “Developing a community solar program that allows more state residents to benefit from solar energy [...]

Digital Technologies Might Not Necessarily Reduce Cognitive Bias and Inequality

October 16th, 2023|Comments Off on Digital Technologies Might Not Necessarily Reduce Cognitive Bias and Inequality

By Canyu Gao Human decision-making is complex and shaped by a variety of factors that sometimes result in ostensibly irrational behavior. Despite significant progress in documenting factors that systematically bias decision-making, much less is known [...]

  • An older woman sits at a table in a library, reading a document in front of a laptop with a stack of books resting on the table to her side

Report Release: The Relationship Between New Jerseyans’ Digital Literacy, Perceptions of E-Government, & Trust in the State Government

October 5th, 2023|Comments Off on Report Release: The Relationship Between New Jerseyans’ Digital Literacy, Perceptions of E-Government, & Trust in the State Government

By Seulki Lee-Geiller and Abigail Alcala. Public trust in government is crucial for a functioning democratic society as it signifies a belief that government has the right to govern and make decisions on behalf of the population [...]

  • Photo of a white man signing legal documents with a gavel resting on the table with an overlay of computer code across the image

Report Release: First, Do No Harm: Algorithms, AI, and Digital Product Liability

September 21st, 2023|Comments Off on Report Release: First, Do No Harm: Algorithms, AI, and Digital Product Liability

By Marc Pfeiffer. The relatively recent introduction of publicly accessible artificial intelligence driven chatbots (e.g., Bard, Bing, ChatGPT, Claude) have focused public attention on the broader individual and societal harms that can result from algorithms [...]

  • Woman checking her locked cellphone in front of a laptop

How Can Digital Credentialing in the Safety Net Meet the Needs of Domestic Violence Survivors?

August 14th, 2023|Comments Off on How Can Digital Credentialing in the Safety Net Meet the Needs of Domestic Violence Survivors?

By Andrea Hetling and Abigail Alcala. Administrative burdens are the costs and barriers individuals face when accessing government services. Such burdens are one reason why low-income families, who often need the most support from public sources [...]

  • Cybersecurity and Telemedicine

Growing Cybersecurity Concerns for Telehealth Services  

July 27th, 2023|Comments Off on Growing Cybersecurity Concerns for Telehealth Services  

By Heather Butler and Soumitra Bhuyan. Healthcare organizations are increasingly vulnerable to cybersecurity breaches, which put patients’ safety, privacy, and financial stability at risk. Statistics have shown that from 2014 to 2022, 14,655 data breaches were reported in the United States [...]

  • Senior Connect Digital Divide Participant Recognition Event

Validating the Impact of a Community-Engaged Approach on Persistence with Digital Technology Among Older Adults

July 24th, 2023|Comments Off on Validating the Impact of a Community-Engaged Approach on Persistence with Digital Technology Among Older Adults

By Epiphany Munz, Donita Devance, and Diane Hill, Ph.D. The Office of University-Community Partnerships/Center for Health Equity and Community Engagement (OUCP/CHECE) and Advocates for Healthy Living Initiative (AHLI) approach to keep older adults engaged and [...]

  • Telehealth and Chronic Disease

Satisfaction with Telehealth Among Adults with Chronic Disease

July 10th, 2023|Comments Off on Satisfaction with Telehealth Among Adults with Chronic Disease

By Betia Zeng Chronic diseases are the leading causes of death and disability in the U.S., accounting for over 1.7 million deaths annually. The total cost of chronic disease totals $3.7 trillion annually, including healthcare costs and lost economic productivity [...]

  • Telehealth Burnout

Telehealth May Worsen Physician Burnout: How to Avoid It

June 26th, 2023|Comments Off on Telehealth May Worsen Physician Burnout: How to Avoid It

By Aakanksha Deoli and Esther Martinez. Telehealth has been found to increase healthcare access, especially among vulnerable populations. During the pandemic, it ensured continuity of care while limiting exposure and kept mild cases outside of the hospital [...]

  • Telehealth and Cancer Patients

Telehealth for Cancer Care: Opportunities and Challenges

June 19th, 2023|Comments Off on Telehealth for Cancer Care: Opportunities and Challenges

By Meenal Gaekwad, Heather Butler, and Soumitra Bhuyan. The COVID-19 pandemic resulted in a significant disruption in the healthcare system in the United States, which has increased the demand for telecommunication and technology [...]

  • Malpractice Risks with Telehealth

Malpractice Risks with Telehealth: The Do’s and Don’ts 

May 8th, 2023|Comments Off on Malpractice Risks with Telehealth: The Do’s and Don’ts 

By Norelle Saada and Aakanksha Deoli  Telehealth gained popularity during the pandemic as virtual visits became a necessity to limit exposure. It soon grew exponentially and reached a record high, where telehealth utilization increased by [...]

  • Surveying seniors on technological devices in New Jersey

Insights on Ageism, Health Care, and the Digital Divide 

May 4th, 2023|Comments Off on Insights on Ageism, Health Care, and the Digital Divide 

By Epiphany Munz, Donita Devance, and Diane Hill, Ph.D. The World Health Organization (WHO) published the Global report on ageism to call attention to the discrimination that older adults face, along with recommendations for a [...]

  • Using Technology to Reduce SNAP Learning Costs Report

Report Release: Using Technology to Reduce SNAP Learning Costs: Lessons from a Survey Experiment

April 27th, 2023|Comments Off on Report Release: Using Technology to Reduce SNAP Learning Costs: Lessons from a Survey Experiment

By Stephanie Walsh, Ph.D. Interactions with government processes, whether to renew a driver’s license or apply for public assistance, commonly include frictions referred to as administrative burdens [...]

  • Digital Divide in NJ

Digital Divide in New Jersey

April 6th, 2023|Comments Off on Digital Divide in New Jersey

By Tarun Reddy Arasu. An increasing disparity is developing between individuals who possess the means and abilities to access and utilize the internet and digital technologies and those who lack such resources and expertise [...]

  • New Jersey Digital Literacy Initiative

Digital Inequity: New Jersey State Digital Literacy Initiative

March 23rd, 2023|Comments Off on Digital Inequity: New Jersey State Digital Literacy Initiative

By Diego Gudino-Martinez & Leonor Camarena, Ph.D. (Indiana University). It is safe to say that COVID-19 has both illustrated and influenced the dependence the United States educational system has on technology. Existing education inequalities were worsened by a rapid shift towards virtual learning that occurred during the COVID-19 pandemic's beginnings [...]

  • Telemedicine and the Latinx population

Can Telemedicine Bridge the Health Equity Gap in the Latinx Population?

March 13th, 2023|Comments Off on Can Telemedicine Bridge the Health Equity Gap in the Latinx Population?

By C. Sophia Carvajal and Aakanksha Deoli. The rapid growth of telemedicine during the COVID-19 pandemic was instrumental in ensuring continued healthcare access through the virtual delivery of healthcare services [...]

  • Garden State Open Data Index

Report Release: Garden State Open Data Index

February 16th, 2023|Comments Off on Report Release: Garden State Open Data Index

By Jim Samuel. Open data and artificial intelligence (AI) are vital for future value creation. The value of aligning open data with AI development and deployment requirements has been elaborated upon in the Garden State Open Data Index (GSODI) 2023 report [...]

  • The Perkins Acts - Technical School

Perkins Act: A Key Component to Bringing Everyone into the Digital Age

February 9th, 2023|Comments Off on Perkins Act: A Key Component to Bringing Everyone into the Digital Age

By Abigail Alcala. The Perkins Act, or its most recent iteration, which went into effect in 2019, called Strengthening Career and Technical Education in the 21st Century, is facing the end of its run in the coming year of 2024 [...]

  • Senior Digital Divide Collage
  • Senior Digital Divide
  • Senior Digital Divide

Removing Technology Barriers to Address Health Equity Among Older Adults

February 6th, 2023|Comments Off on Removing Technology Barriers to Address Health Equity Among Older Adults

By Donita Devance, Dr. Diane Hill, and Epiphany Munz. COVID-19 changed the way we communicate and interact globally, while underscoring deep inequities in access to the internet and digital technology, notably among urban-dwelling older adults on fixed low-incomes [...]

  • ARez Community Resilience in New Jersey

Report Release: Enhancing the Resilience of New Jersey Communities Using ARez

January 12th, 2023|Comments Off on Report Release: Enhancing the Resilience of New Jersey Communities Using ARez

By Michel C. Boufadel, Ph.D., New Jersey Institute of Technology; Firas Gerges, Ph.D., Princeton University; and Hani Nassif, Ph.D., Rutgers University – New Brunswick. The New Jersey State Policy Lab has released a new report in collaboration with researchers [...]

  • New Jersey MOD Database

Introducing the New Jersey MOD IV Historical Database

January 9th, 2023|Comments Off on Introducing the New Jersey MOD IV Historical Database

By Marc Pfeiffer and Lucas Marxen The NJ MOD IV Historical Database is an online, searchable database of New Jersey MOD IV parcel information data sets from 1989 to 2022.  Providing land parcel and property [...]

  • Technology & Government

Utilizing Technology to Facilitate Citizen-Government Interactions

December 22nd, 2022|Comments Off on Utilizing Technology to Facilitate Citizen-Government Interactions

by Mauricio Astudillo Rodas Public organizations are expected to improve people's lives by correctly delivering goods and services. These organizations must be transparent and accountable to different actors because constituents expect good use of their [...]

  • Optical character recognition

Smart OCR – Advancing the Use of Artificial Intelligence with Open Data

December 12th, 2022|Comments Off on Smart OCR – Advancing the Use of Artificial Intelligence with Open Data

By Parth Jain, Abhinay Mannepalli, Raj Parikh, and Jim Samuel Optical character recognition (OCR) is growing at a projected compounded annual growth rate (CAGR) of 16%, and is expected to have a value of 39.7 billion USD by 2030 [...]

  • Digital Literacy & Telehealth

Digital Literacy, Telehealth Equity, and Healthcare Access are Interrelated: Here is How

December 1st, 2022|Comments Off on Digital Literacy, Telehealth Equity, and Healthcare Access are Interrelated: Here is How

By Betia Zeng and Aakanksha Deoli The growth and expansion of telehealth services have been well documented since the start of the COVID-19 pandemic. Many patients opted to use telehealth to alleviate transportation, time, and convenience barriers. While telehealth [...]

  • APPAM Administrative Burdens Presentation
  • APPAM Administrative Burdens Presentation
  • APPAM Administrative Burdens Presentation
  • APPAM Administrative Burdens Presentation
  • APPAM Administrative Burdens Presentation
  • APPAM Administrative Burdens Presentation
  • APPAM Administrative Burdens Presentation
  • APPAM Administrative Burdens Presentation
  • APPAM Administrative Burdens Presentation
  • APPAM Administrative Burdens Presentation
  • APPAM Administrative Burdens Presentation

APPAM Fall 2022 Conference: SNAP Administrative Burdens Presentation

November 28th, 2022|Comments Off on APPAM Fall 2022 Conference: SNAP Administrative Burdens Presentation

By Stephanie Walsh In the context of governmental services, administrative burdens refer to the costs and barriers experienced by individuals. When burdens are high, the costs associated with benefit of public goods or services hinder [...]

  • Telework in NJ

Modernization of the Public Sector: Evaluating Technology and Teleworking Initiatives in New Jersey State Agencies

November 7th, 2022|Comments Off on Modernization of the Public Sector: Evaluating Technology and Teleworking Initiatives in New Jersey State Agencies

By Leonor Camarena, Ph.D. Modernizing the Public Sector Workforce In January 2022, Gallup released a list of seven workplace insights and takeaways from employees following the height of the pandemic during 2021. The key themes [...]

  • AI Open Data Public Good

Artificial Intelligence and Open Data for Public Good: Implications for Public Policy

October 24th, 2022|Comments Off on Artificial Intelligence and Open Data for Public Good: Implications for Public Policy

By Nishitha Chidipothu, Snigdha Mishra, Shiya John and Jim Samuel “Data has the power to revolutionize and disrupt the way societies are governed” - Rikkus Duus and Mike Cooray Artificial Intelligence (AI), adaptive AI technologies, and [...]

  • NASA Photos Depicting Hurricane Sandy Power Outages

Using the Community Intrinsic Resilience Index to Tackle Energy Equity and Budget Deficit in New Jersey

October 3rd, 2022|Comments Off on Using the Community Intrinsic Resilience Index to Tackle Energy Equity and Budget Deficit in New Jersey

By Firas Gerges, Michel Boufadel, and Hani Nassif. The Community Intrinsic Resilience Index (CIRI) captures the intrinsic (i.e., not relative) resilience level of critical community sectors, allowing practitioners and policymakers to make resilience-informed plans and strategies. [...]

  • Opioid Crisis Lifestyle

Intelligent Help for the Opioid Crisis Lifecycle: The Need for an Artificial Intelligence & Informatics-Based Strategy to Address the Opioid Crisis

September 29th, 2022|Comments Off on Intelligent Help for the Opioid Crisis Lifecycle: The Need for an Artificial Intelligence & Informatics-Based Strategy to Address the Opioid Crisis

By Shiya John, Sri Krishna Kaashyap Madabhushi, Nishitha Chidipothu, Jim Samuel. The opioid crisis is affecting all levels of American society regardless of class, ethnicity, gender, or career [...]

  • Senior man video chats with doctor online in telehealth visit

A Second Pandemic: Is telehealth a solution to the mental health crisis in the post-pandemic era?

August 29th, 2022|Comments Off on A Second Pandemic: Is telehealth a solution to the mental health crisis in the post-pandemic era?

by Heather Butler and Aakanksha Deoli The advent of the COVID-19 pandemic engendered a precarious environment that significantly exacerbated existing mental health disorders and triggered new ones. According to Mental Health America, roughly one in [...]

  • Doctor online, online medical communication network with patient, Online medical consultation, Doctor through the phone screen using stethoscope checks and analysis health care.

Broadband Connection Access: An Essential Social Determinant of Health in the Digital Era

August 15th, 2022|Comments Off on Broadband Connection Access: An Essential Social Determinant of Health in the Digital Era

by Edgar Romero and Anita Franzione Fueled by the COVID-19 pandemic, telehealth services and virtual care rapidly expanded and allowed health care providers to continue delivering patient care. However, it is important to address the [...]

  • Virtual Telework Webinar And Learning Presentation

Expanding telework beyond pandemics: Potential benefits and challenges for the New Jersey Telework Pilot Program

July 21st, 2022|Comments Off on Expanding telework beyond pandemics: Potential benefits and challenges for the New Jersey Telework Pilot Program

by Jinah Yoo (PhD student), Leonor Camarena, PhD, and Federica Fusi, PhD The growing demands for workplace flexibility coupled with technological advancements have made telework a key element of flexible work arrangements with public organizations. [...]

  • Backup button disaster recovery internet technology concept.

Community Intrinsic Resilience Index (CIRI), a Simple GIS Tool for Decision Making

July 5th, 2022|Comments Off on Community Intrinsic Resilience Index (CIRI), a Simple GIS Tool for Decision Making

by Michel Boufadel, Firas Gerges, and Hani Nassif Resilience is the capacity to endure and recover following a disaster. Enhancing the resilience of communities has been recognized as a major policy decision that brings together [...]

  • Pipes and ducts for fibre optics for high speed telecommunications

State CIOs Prioritize Digital Equity After Pandemic

June 20th, 2022|Comments Off on State CIOs Prioritize Digital Equity After Pandemic

by Jessica Cruz Angela Siefer, founder and executive director of the Ohio-based National Digital Inclusion Alliance (NDIA), has done digital equity work dating back to the ’90s. Up until 2019, Siefer was encountering many public [...]

Social Media and Individuals’ Environment-Friendly Actions

June 15th, 2022|Comments Off on Social Media and Individuals’ Environment-Friendly Actions

by Vishal Trehan Climate change is one of the wicked problems of our times. It is well established that human activity is the primary cause for drastic changes in the climate over the last seventy [...]

Telehealth Use among Medicare Population during COVID-19: Advancements in Accessibility vs Challenges in Utilization

June 13th, 2022|Comments Off on Telehealth Use among Medicare Population during COVID-19: Advancements in Accessibility vs Challenges in Utilization

By Heather Butler and Aakanksha Deoli Telehealth use in the United States has skyrocketed among healthcare providers and patients since the advent of the COVID-19 pandemic. Between 2019 and 2020, the number of telehealth visits [...]

Catalyzing the Information Economy: Moving Towards Strategic Expansions of Open Data-Driven Value Creation

June 1st, 2022|Comments Off on Catalyzing the Information Economy: Moving Towards Strategic Expansions of Open Data-Driven Value Creation

by Shiya John, Snigdha Mishra and Jim Samuel Open data is expected to influence trillions of dollars in global value creation by 2030, as projected by McKinsey Global Institute: “The boost to the economy from [...]

  • Shot of a senior woman using a laptop to make a video call with her doctor on the sofa a home

Challenges with Telehealth Adoption in Light of a Global Pandemic

May 9th, 2022|Comments Off on Challenges with Telehealth Adoption in Light of a Global Pandemic

Rajisha Shah, Aakanksha Deoli, MHA The COVID-19 pandemic led to a significant increase in telehealth volume and revolutionized healthcare regulatory guidelines for its use. Telehealth expanded access to care, especially during the pandemic, and made [...]

  • Opioid Addicition

Using Creative Informatics and Artificial Intelligence to Address the Drug Addiction Crisis in New Jersey

May 2nd, 2022|Comments Off on Using Creative Informatics and Artificial Intelligence to Address the Drug Addiction Crisis in New Jersey

Shiya John, Gavin Rozzi and Jim Samuel New Jersey has a persistent substance addiction problem which must be viewed in the context of laws, policies, and initiatives implemented to address it. The most recent numbers [...]

  • Worried young man paying his bills online with laptop in the living room at home. Nerd man at desk with computer and checkbook, worrying about paying bills, holding his head.

Digital Services and Administrative Burdens

April 18th, 2022|Comments Off on Digital Services and Administrative Burdens

By Jessica Cruz and Vishal Trehan Why isn’t the participation rate for the government’s welfare programs at 100%? Why do only 82% of those eligible under the Supplemental Nutrition Assistance Program (SNAP) receive benefits? Given [...]

  • Video call, online conference. Over shoulder view of african american man at computer screen with multinational group of successful business people, virtual business meeting, work from home concept

From Emergency to Routine: Evaluating the Implementation of Technology for Government after COVID-19

April 4th, 2022|Comments Off on From Emergency to Routine: Evaluating the Implementation of Technology for Government after COVID-19

Leonor Camarena, PhD and Federica Fusi, PhD New Jersey was one of the first states to recognize the significance that technological advancements can have on the workforce and larger community. In October 2018, Governor Murphy [...]

  • Black female doctor uses a laptop computer to have a video call medical appointment with a patient. The medical professional is working from the patio of her home. Social distancing, Covid-19, telemedicine concepts.

Use of Telehealth Among Essential Workers During COVID-19

March 28th, 2022|Comments Off on Use of Telehealth Among Essential Workers During COVID-19

Mriga Bansal and Naren Gopal Since December 2020, coronavirus disease (COVID-19), caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), has been a significant global health concern. In February 2020, the Centers for Disease Control [...]

  • Programmer working with program code

Predictive Algorithms in the Public Sector

February 28th, 2022|Comments Off on Predictive Algorithms in the Public Sector

Vishal Trehan Some scholars, looking broadly at the impact of information and communications technologies (ICTs) on public administration, have argued that the use of ICT has led to structural changes in some public agencies, with [...]

  • Cell phone or mobile service tower in forested area of West Virginia providing broadband service

Bridging the Digital Divide in Native American Communities

January 13th, 2022|Comments Off on Bridging the Digital Divide in Native American Communities

Jennifer Spiegel The COVID-19 pandemic has emphasized the importance of online connectivity in society today. Yet there is still a digital divide as inequitable access to broadband services prevents underserved communities from benefiting from vital [...]

  • Teenage boy using laptop for homework

Digital Equity for K-12 Students

December 9th, 2021|Comments Off on Digital Equity for K-12 Students

By Stephanie Holcomb, Jessica Cruz-Nagoski, Andrea Hetling, Gregory Porumbescu, Vishal Trehan The COVID-19 pandemic highlighted the important role efforts to promote digital access, literacy, and skills play in promoting a more equitable society. This [...]

  • Blue Globe viewing from space at night with connections between cities.

Digital equity – what it is, how it’s defined in the field, how it’s related to public policy, and why it matters in NJ

September 7th, 2021|Comments Off on Digital equity – what it is, how it’s defined in the field, how it’s related to public policy, and why it matters in NJ

Jessica Cruz As technology advances and COVID-19 continues to force activities to be virtual, there is an increasing divide between those who can and cannot go online. The people who are most affected by [...]